Average hold time in the UK is 30 seconds...
The average time callers spend on hold is a similar time period to a standard radio commercial. Are you taking advantage of this valuable hold time?
On Hold Marketing benefits your business in many ways:
• Reduces caller abandonment
• Improves the customer experience
• Allows you to promote products, services & USP's to a qualified audience
• Helps you to up sell and make additional sales
• Drives online website traffic
Read more about on hold marketing, research and how it can benefit your business
Did you know...
According to recent research conducted on behalf of P.R.S. (Performing Rights Society) it was discovered that:
Callers who were exposed to music and information on hold stayed on the line 20% longer than callers who heard nothing (silence) when placed on hold
On hold audio can be used to commercial benefit by projecting corporate style and values and improves the customer experience
Callers related a positive image of the company based on the on hold recording
Reactive Audio
Music on hold with marketing messages for your business
Music on hold combined with marketing messages provides a unique and powerful way of promoting your business and the services you offer to your callers.
What do your callers hear when they are placed on hold? If the answer is tones, electronic music or silence, we can transform your business image and offer you a brand new marketing opportunity!
Choose one of our modern on hold marketing solutions and discover the benefits of promoting your products and services to your callers.
Welcome to a straightforward approach to on hold marketing with no minimum contract
Discover more about Reactive
Audio and how we work
On Hold Marketing Showcase